This Privacy Policy explains how Sparkle Clean Services processes personal data when visitors use barrelladyduck.click, submit an inquiry, request a quote, or arrange cleaning services. It applies to our residential and office cleaning work, including move-in and move-out cleaning, and should be read together with any service-specific information provided during the booking process.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where no longer needed, restriction of certain processing, and objection to processing based on legitimate interests. Where processing is based on consent, that consent may be withdrawn for future processing.
To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details if needed to verify identity or to understand the scope of the request. If a request is refused in whole or in part, we will explain the reason where the law requires it.
Inquiry records are kept for the period needed to handle the request and follow up on the service. Booking, invoice, and accounting records are retained for the periods required by applicable law. Technical logs and similar website records are kept for a limited time and then deleted or anonymized when they are no longer needed.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in effect is the one published at the time of the relevant interaction unless a later version is expressly stated to apply.
When the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the requested service and the operation of the website.
Where the GDPR applies, individuals may have rights of access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is based on consent. If a request affects records we must keep for legal or operational reasons, we may retain the relevant data to the extent required by law.
We may process identification and contact details, property and access information, booking preferences, service scope details, communication content, payment-related records, and technical data such as device and usage information. Where condition photos are submitted, they are used to assess the property and confirm the agreed cleaning scope.
Data is collected directly when a person submits an inquiry, requests a quote, books an appointment, or communicates with us by phone, email, or contact form. We may also receive information during property condition review, scope confirmation, access coordination, and completion handover, and we may generate limited technical data through the website and related systems.
We may use essential cookies to support core site functions, preference cookies to remember limited settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not rely on cookies to collect more information than is needed for these purposes.
We use standard cookie controls to support essential site functions and to understand basic site use. Non-essential cookies, if used, can usually be limited through browser settings or other available preference tools. Disabling some cookies may affect site performance or form functionality.
We use personal data to respond to inquiries, prepare quotes, review property condition, confirm scope and access arrangements, schedule appointments, carry out the cleaning visit, complete handover, manage billing and accounting, maintain records, operate the website, and meet legal obligations. We may also use limited technical data to secure the site, prevent misuse, and improve basic functionality.
We may share personal data with trusted service providers that support website hosting, communication handling, scheduling, payment processing, or similar operational tasks. These recipients act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes.
We may disclose personal data to public authorities, courts, or other official bodies where required by law or where necessary to establish, exercise, or defend legal claims. We may also share information when needed to comply with accounting, recordkeeping, or fraud-prevention obligations.
